FAQ
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Where does Oak & Orchid Service?
We’re currently servicing the GTA and beyond! If you have a destination in mind, feel free to get in touch and we’ll let you know if we can do it.
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How can I book?
By clicking this link!
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What forms of payment do you accept?
We accept e-transfer and credit card payments.
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Do I need to make a deposit?
Yes! A deposit is required to secure your date, with the remaining balance due before your event.
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I have an allergy. Can you accommodate?
Provided advanced notice is given, we’re happy to accommodate any allergies or dietary restrictions.
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What's your cancellation policy?
Cancellation terms vary depending on how far in advance you notify us. More info here
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I don't see a service I'm looking for on your website. What should I do?
We’d love to hear from you! Get in touch to see how we can help.
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How will the bartenders be dressed for my event?
We usually arrive wearing cute little custom-branded aprons - but if that’s not the vibe for your event (OR not the right fit for your event), we can discuss an alternate uniform.
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Does Oak & Orchid supply the alcohol for the drinks?
Unfortunately, Oak & Orchid is unable to provide bottles of alcohol for use in the drinks and therefore alcohol is not included in our pricing. We do provide a shopping list for our clients and remain at your disposal for questions.