FAQ

  • Where does Oak & Orchid Service?

    We’re currently servicing the GTA and beyond! If you have a destination in mind, feel free to get in touch and we’ll let you know if we can do it.

  • How can I book?

    By clicking this link!

  • What forms of payment do you accept?

    We accept e-transfer and credit card payments.

  • Do I need to make a deposit?

    Yes! A deposit is required to secure your date, with the remaining balance due before your event.

  • I have an allergy. Can you accommodate?

    Provided advanced notice is given, we’re happy to accommodate any allergies or dietary restrictions.

  • What's your cancellation policy?

    Cancellation terms vary depending on how far in advance you notify us. More info here

  • What do your packages include?

    View a list of our pre-made packages here. If you have any questions or don’t see what you’re looking for, feel free to reach out.

  • I don't see a service I'm looking for on your website. What should I do?

    We’d love to hear from you! Get in touch to see how we can help.

  • How will the bartenders be dressed for my event?

    We usually arrive wearing cute little custom-branded aprons - but if that’s not the vibe for your event (OR not the right fit for your event), we can discuss an alternate uniform.

  • Does Oak & Orchid supply the alcohol for the drinks?

    Unfortunately, Oak & Orchid is unable to provide bottles of alcohol for use in the drinks and therefore alcohol is not included in our pricing. We do provide a shopping list for our clients and remain at your disposal for questions.